Yes. Sometimes I work directly with the person who’s downsizing, sometimes with their children or relatives, and often with both. My role is to make the process easier for everyone.

No. The consultation is a standalone service and gives you a personalised plan you can use independently if you wish. Many families choose to continue working with me, but there’s no obligation.

Yes, I know many families are juggling busy lives, so I can offer flexible appointment times by arrangement.

I’m based in Surrey and cover RH1, RH2, RH3 and RH4 with no additional travel time charges. I also work further afield, with mileage (45p per mile) and travel time (£30 per hour or part thereof) added once I leave those postcodes.

Yes. These are some of the most common reasons people reach out to me. I bring patience, empathy, and practical help to make sure you don’t feel alone while facing such a difficult change.

That’s fine. While I recommend a gentle, forward-planning approach, I also support urgent or time-limited moves. We’ll simply increase the number of hours each month to make sure everything gets done in time.